Last updated: 9.26.2025
Freedom Ryder Handcycles (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, forms, and services.
1. Information We Collect
We may collect the following types of information when you interact with us:
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Personal Information: name, email address, phone number, billing/shipping address.
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Communication Preferences: your consent to receive SMS messages, emails, or calls.
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Transaction Information: purchase details, shipping status, and payment records.
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Technical Information: IP address, browser type, cookies, and usage data for analytics.
2. How We Collect Information
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When you fill out forms on our website or Facebook ads.
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When you opt in to receive SMS or email communications.
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When you make a purchase or request information.
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Through cookies and analytics tools used on our website.
3. How We Use Your Information
We use your information to:
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Process and fulfill orders.
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Provide customer support.
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Send transactional updates (e.g., order/shipping notifications).
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Send promotional SMS messages and emails about Freedom Ryder handcycles, but only if you have opted in.
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Improve our website, products, and services.
4. SMS Consent & Mobile Information
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Consent Requirement: By providing your mobile number and opting in, you agree to receive promotional and transactional SMS messages from Freedom Ryder Handcycles.
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Message Frequency: Frequency varies. Msg & data rates may apply.
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Opt-Out: You may opt out at any time by replying STOP to any text message. For help, reply HELP.
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Data Sharing:
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Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.
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Any references in this policy to “sharing” or “disclosure” exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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5. Data Storage & Security
We use secure systems and practices to store your information. While no method is 100% secure, we take reasonable measures to protect your data from unauthorized access, disclosure, or misuse.
6. Data Sharing
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We do not sell your personal information.
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We may share limited information with service providers (e.g., shipping carriers, payment processors) strictly for business purposes.
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We do not share SMS consent or opt-in data with third parties.
7. Your Rights & Choices
You have the right to:
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Access, update, or correct your personal information.
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Opt out of marketing communications at any time (reply STOP for SMS or use unsubscribe links in emails).
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Request deletion of your personal data where legally permissible.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Freedom Ryder Handcycles
📧 Email: support@freedomryder.com]
📞 Phone: 503-692-1029
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
